Last Updated: June 2026
At Zentra Labs, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
- Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Information
How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Provide customer support
- Send order updates and delivery notifications
- Improve website functionality and user experience
- Comply with legal and regulatory requirements
We do not sell your personal information to third parties
Data Security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, loss, or misuse.
Third-Party Services
We may use trusted third-party service providers (such as payment processors and shipping companies) to help fulfil orders and operate our website. These providers only process your information as necessary to perform their services on our behalf.
Cookies
Our website may use cookies and similar technologies to improve site performance, remember your preferences, and enhance your browsing experience. You can manage cookie settings through your browser.
Your Rights
Under UK data protection law (including the UK GDPR), you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information (subject to legal requirements)
- Object to or restrict certain types of processing
To exercise any of these rights, please contact us using the details below.
Contact Us
For any privacy-related enquiries, please contact us through our website contact form or email us at info@zentralabs.co.uk.