Shipping & Returns | Zentralabs Research Peptides
Free UK Delivery on orders over £75 Free UK dispatch over £75 • Secure SSL checkout • ≥99% purity, third-party tested
Page

Shipping & Returns

Last Updated: June 2026

Shipping

  • Orders are typically processed within 1–3 business days.
  • Tracking information will be provided once your order has been dispatched.
  • Shipping times may vary depending on destination and carrier delays.

Research Products

All products sold by Zentra Labs are intended strictly for research purposes only.

Returns

Due to the nature of laboratory research products, we generally do not accept returns on opened or used products.

Returns may be considered only if:

  • The product arrives damaged.
  • The incorrect item was shipped.
  • The order was lost during transit.

Return Requests

Any return request must be submitted within 7 days of delivery.

Refunds

Approved refunds will be processed to the original payment method within 5–10 business days.

Registered Office

2 Jubilee House
Jubilee Walk
Crawley
England
RH10 1LQ

Company Number: 17260138

Disclaimer for Zentra Labs Purchase

By purchasing from Zentra Labs, you acknowledge and agree that:

Research use only

All products are exclusively sold for laboratory and scientific research purposes. They are not intended for human use, therapeutic, diagnostic, or clinical application.

Not medical products

None of the products listed on our website are medical products, nor should they be marketed or used as such.

Compliance and responsibility

The buyer is responsible for ensuring compliance with all relevant laws and regulations. Zentra Labs holds no liability for misuse of products or any adverse outcomes.

Your purchase signifies your understanding and agreement to these terms.