Last Updated: June 2026
Shipping
- Orders are typically processed within 1–3 business days.
- Tracking information will be provided once your order has been dispatched.
- Shipping times may vary depending on destination and carrier delays.
Research Products
All products sold by Zentra Labs are intended strictly for research purposes only.
Returns
Due to the nature of laboratory research products, we generally do not accept returns on opened or used products.
Returns may be considered only if:
- The product arrives damaged.
- The incorrect item was shipped.
- The order was lost during transit.
Return Requests
Any return request must be submitted within 7 days of delivery.
Refunds
Approved refunds will be processed to the original payment method within 5–10 business days.